“I was part of the second GCDF training class and I felt so honored to have been given this opportunity. I have learned so much, and I find that I use this knowledge everyday, and not just with my work. This training has made me a much better case manager. I feel that I now have a better understanding of my clients, and their needs. My listening skills are 100 percent better, which in turn enables me to better facilitate the services we offer to my clients. The instructors were very knowledgeable and presented the training in ways that I found to be most helpful. They have made these skills second nature to me, and just part of my everyday routine.”